FAQ's & Contact

If you have any questions or concerns, feel free to call us @ +1 (646) 585-0450, contact us via mail: support@indigo-temple.com, or send us a message via the online chat button!
 
How do you Ship the items? How long does delivery take?
All orders are shipped via tracked & Secured E-packet, tracking information will automatically be sent by email once the item has been shipped.

Please allow 10-24 (average) business days for the items to arrive.
If your order hasn’t arrived in the estimated delivery times, please contact our support team by mail or leave a message on the online chat.

Do you deliver products internationally?

Indigo-Temple ships products worldwide every day. Shipping is available for most countries around the world.

I've placed orders with multiple items recently, can I combine them into one package?

Since we have several different warehouses worldwide, not all items are stored in one place. When you order multiple items at a time, each item will be shipped out separately. So you will probably receive one item before the next. Don't panic if you don't receive all of your items at once…they will get to you! :-)
 
can a pay with a CreditCard if i dont have a PayPal account?
 
Sure you can! here's how:
After clicking on "Complete order" on the final checkout page, a popup for PayPal login will appear,
In the lower part of this window there is a button labeled "Pay with credit or Debit card" (highlighted Green in following image).
Using this option will allow you to pay with a credit card without a PayPal account (optional).

How secure is my personal information?

Indigo-Temple adheres to highest industry standards in order to protect your personal information with the best security solutions.

Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.

Your credit card information is only available to PayPal in order to complete the requested transaction and is not subsequently stored.

Returns & Exchanges Policy.

If you want to return your item for a refund you may do so within 14 days from the day you receive your package. We do not refund shipping cost. Please contact us for shipping address.

Attention buyers of Knives and Tactical Gear: indigo-Temple cannot be held liable for customs seizures caused with one of our knives. Most U.S states and countries permit possession of our products with benign intent, but Please check your local laws before purchasing our products. we will not issue refunds due to customs seizures . You must be 18 years old or older to purchase our products. By ordering on our website, you agree with these terms.


Address for physical mail delivery:
Indigo-Temple
1201 N Orange Street
Suite 7160
Wilmington, DE 19801
USA

Corporate Address:
Sheinkin 29B - APT2
Givatyaim 5329138
IL